1.we provide 12 months warranty for all phones (All accessories and gift are not in the warranty range) if theproblem is not caused by artificlal damage or improper use.But we don't offer warranty if customer detach the phone or repaired the phone without permission. Pleaseshow me the clear video ifyou have any after-service problems.

2.ltems retured within 15 days after delivery can be replaced or refund, please ensure that the handset is inexactly the same condition as it was when received and that it has not been damaged or scratched, if theretumed we received are with scratches on the screen or cover, we will deduct some money from the orderamountItems retumed after 15 days after delivery, no refund, only repalr, please send only the phone without anyaccessories and without original box by Post Mall to get warranty.

3. Backup all the data from your handset, then factory reset and wipe your handset - ENSURE YOU REMOVEANY SECURITY LOCKS / PASSWORD / APPLE ID - REFUNDS WILL NOT BE PROCESSED IF YOUR DEVICE ISLOCKED. Carefully pack your item especially the phone screen to avoid damage.

4. This is not an insurance policy and should we deem that any fault has occurred as a result of misuseaccidental, delilberate or water damage, then the warranty will be void. We do not cover defects and/or damagresulting from:

* Nomal wear and tear of the equipment or otherwise due to the nommal ageing of the equipment, includingDatter deterioration.

* Any disassembly, repair, alteration or modifications carried out by anyone other than our store.lmproper testing, operation, maintenance, installation, or any alteration or modification of the product* lf the serial number or warranty seal on the product is illegible, has been defaced or removed.* We do not cover any phones for water damage, this includes phones which were rated as waterproof/watelresistant when new. This is due to the rubber seals/waterproofing degrading over time and as a result wecannot guarantee that a second-hand / refurbished phone's seal will still be intact.

Any third party attempt at repalring the handset will invalidate any retums period or warranty in place, which iswhy we strongly advise that any potential issue must be reported to us in the first instance and we will be ableto advise further.